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Nortel 920-807 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Monitoring UC system performance - System upgrades and lifecycle management - Identifying and resolving connectivity issues |
| Unified Communications Architecture | - System architecture and components - Voice, video, and messaging integration concepts - Overview of Nortel Unified Communications solutions |
| Security and Quality of Service | - QoS configuration for voice and video traffic - Authentication and access control mechanisms - Encryption and secure communications in UC systems |
| Deployment and Configuration | - Solution design and planning considerations - Network integration and interoperability setup - Installation and initial configuration of UC components |
| Call Management and Services | - Unified messaging and voicemail integration - Presence and collaboration services - Call routing and session management |



