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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A) To create inventory items to be used in subsequent MACD.
B) To validate if decomposition works on migrated assets
C) To validate if MACD works on migrated Assets.
D) To validate the migrated assets data aligns with assets data model

2. Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A) User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
B) User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
C) Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
D) User, Person Account, Billing Account, Service Account, Contacts, Assets.

3. ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
B) Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
C) Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
D) Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

4. A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A) By automatically balancing order processing tasks across multiple orchestration items
B) By automatically queuing the fulfillment request to retry according to predefined retry policy.
C) By automatically queuing the fulfillment request to retry according to fallout analysis report.
D) By automatically balancing order processing tasks across multiple orchestration queues

5. Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A) Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
B) Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
C) Model the router as an attribute of the business internet offer with a default value of 'included'
D) Model the router technical product and decompose it from the business internet offer.

Solutions: