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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 2: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Topic 3: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 4: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Troubleshooting migration issues - Data migration templates and workbench |
| Topic 5: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 6: User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Topic 7: Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Tailoring standard settings - Fine-tuning timeline and dependencies |
| Topic 8: Reporting and Analytics | 8%-12% | - Excel integration with reports - Interactive dashboards - Custom report components |
| Topic 9: Product and Pricing | 8%-12% | - Pricing components configuration - Trigger pricing in sales documents - Internal and external pricing determination |
| Topic 10: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 11: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 12: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) HTML mashup
B) Data mashup
C) URL mashup
D) Custom mashup
2. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A) Configure the fine tuning activity.
B) Add printing as a predefined task in Activity Plans.
C) Select an image option when you print the form.
D) Activate the scoping element
3. Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
A) Maintain multiple active versions of the sales target plan at the same time.
B) Create a sales target plan with unique key combination of sales unit and horizon.
C) Maintain multiple curruncies in the sales target plan.
D) Select the planning dimensions and master data.
4. What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:
A) The manager of the sales representative receives the notification.
B) By default, the priority for the notification is set to high.
C) A new high priority notification is triggered after the first notification expires.
D) The lead owner recevies the notification.
5. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:
A) Create multiple Root Hierarchies
B) Assign employee substitute to Territory Hierarchies
C) Upload Territory Hierarchy from Excel
D) Define Sales Hierarchy Levels
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B,D | Question # 4 Answer: A,B | Question # 5 Answer: A,D |
