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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 25% | - Marker layers and data visualization - User access and security settings - Geocoding setup and maintenance |
| Topic 2: Live Tracking and Advanced Features | 15% | - Salesforce Maps Advanced capabilities - Integration and best practices - Real-time location tracking |
| Topic 3: Territory Planning | 20% | - Dataset creation and boundaries - Territory alignment and assignment - Workload balancing and analysis |
| Topic 4: Route Planning and Optimization | 20% | - Basic route creation - Advanced route optimization - Mobile sync and field execution |
| Topic 5: Implementation Strategy and Design | 20% | - Gather business requirements - Solution architecture design - License and permission planning |
Salesforce Maps Accredited Professional Sample Questions:
A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?
- A. When they want to schedule meetings up to a month at a time.
- B. When importing events directly from their Outlook or Google calendar.
- C. When meetings have a start and end time.
- D. When they want to plan around other events currently on their Salesforce calendar
- E. When Routes and Schedule are interchangable
Correct Answer: C,D 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
A delivery agent needs to visit 124 customers in one workday but when they try to optimize the route they keep running into an error. What could be the cause of the error?
- A. The shift length is too short.
- B. The agent is using Pedestrian'' mode
- C. The route type is set as "Standard"
- D. The route type is set as Time-Based"
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Use the Plan My Visits button from the Maps Advanced Route Calendar
- B. Create Salesforce Events for the skipped visits
- C. Add the skipped visits to a future day from the Maps Schedule
- D. Ask their Admin to regenerate routes for the Visit Plan
Correct Answer: A 🗳️
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Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?
- A. On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
- B. Pick Opportunity from the drop down list on the Tooltips tab.
- C. Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.
- D. Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
Correct Answer: A 🗳️
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What factor does the optimization engine take into account in Territory Planning?
- A. Rep Working Hours. Geography, Selected Optimization Field/Attribute
- B. Areas/Units in Focus, Geography, Selected Optimization Field/Attribute
- C. Distance to Reps location, Area/Units, External Attributes
- D. Areas in Focus, Legend Configuration, External Attributes
Correct Answer: B 🗳️
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