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IIC C130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Client Needs and Risk Assessment | - Identifying client exposures and loss potential - Information gathering and client interviewing |
| Insurance Products and Policy Basics | - Policy structure and coverage concepts - Property and liability insurance fundamentals |
| Ethics, Legal Principles, and Professional Standards | - Ethical conduct and regulatory expectations - Duty of care and fiduciary responsibility |
| Insurance Intermediaries and Distribution | - Role of agents and brokers - Distribution systems (direct writer, independent brokerage, etc.) - Agency relationships and authority |
| Insurance Fundamentals and Core Concepts | - Types of risk and risk management - Principles of insurance (risk, insurability, contracts) |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Which locale is an example of an attractive nuisance?
A) Residential pool
B) Suburban street
C) Public flower garden
D) Elementary school
2. In provinces with a graduated licensing system for intermediaries, what must the licensee achieve in order to write the next level of examination?
A) Adequate remuneration
B) Regulator sponsorship
C) Work experience
D) Election to the council
3. When closing a sale, what makes it easier for the intermediary to counter any objections raised by the client?
A) Adopting assertive body language
B) Employing passive listening
C) Being aware of what is happening in the industry
D) Using unusual and extremely serious claims examples
4. What should a broker do when selecting coverage for a client?
A) Overinsure the client to protect the broker from an errors and omissions claim
B) Place the policy with the insurer that has the most legally-worded policies
C) Ensure that only standard policy wordings are used
D) Compare wordings based on an analysis of the client's needs
5. What aspect of communication involves parties interpreting verbal and non-verbal cues?
A) Passive exchange
B) Matching
C) Active listening
D) Building rapport
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |
