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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose Two)

A) Decrease the weighting threshold.
B) Increase the weights of the weighting conditions.
C) Increase the weighting threshold.
D) Decrease the weights of the weighting conditions.

2. Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A) Define the response times using property values that are circumstanced to account for the seasonal adjustments.
B) Delegate the SLA to the business managers so they can configure seasonal adjustments.
C) Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.
D) Create multiple circumstances of the SLA to account for the seasonal adjustments.

3. Which of the following statements is correct about global resource settings?

A) Global resource settings allow you to automate the application migration process.
B) Global resource settings allow you to update environmental variables without unlocking rulesets.
C) Global resource settings allow you to simulate data in an environment for testing purposes.
D) Global resource settings allow you to execute connectors in parallel to improve performance.

4. You are creating a report that lists all open Personal Injury cases for an Auto Claim case. What three options do you use to configure the join for this report? (Choose Three)

A) Specify the join type to include all rows in the Personal Injury class.
B) Specify the join type to only include matching rows.
C) Specify a join for the Auto Claim class.
D) Create the report in the Auto Claims class.
E) Create the report in the class group.
F) Specify a join for the Personal Injury class.

5. An application must support two case types. The case types are released into production on separate schedules.
Given these requirements, which specialization approach do you use?

A) The case types are organized in unique classes. Both case types are managed with a single ruleset.
B) All rules are managed in the same ruleset and circumstanced by case type.
C) The case types are organized in the same class. Each case type is managed with a unique ruleset.
D) The case types are organized in unique classes. Each case type is managed with a unique ruleset.

Solutions: