[Feb 16, 2022] CPHQ Ultimate Study Guide - GuideTorrent
Ultimate Guide to Prepare CPHQ Certification Exam for CPHQ Certification in 2022
NEW QUESTION 82
Patients and their families have clearly articulated need respect to the care they receive. If the staff members they
encounter are nice but do not meet their needs, these staff members have delivered care inefficiently. It all means
that:
- A. No one comes here for a good time
- B. Nice is not the only aspect of quality care
- C. The patient/family is very difficult or dysfunctional
- D. How can patients rate the skill of their doctors?
Answer: B
NEW QUESTION 83
Health plan databases are an excellent source of data for quality improvement projects particular projects that have
_______________. For many years, health plans have used a variety of means to collect data on their performance,
track the management of care received by their numbers and direct program in disease management and care
management.
- A. Baseline assessment
- B. A population health management focus
- C. Sophisticated data warehouses
- D. Full engagement at nursing unit
Answer: B
NEW QUESTION 84
It involves identification and selection of a patient's medical record or group of records after the patient has been
discharged from the hospital or clinic. Many proponents of medical record review believe it to be the most accurate
method of data collection. What is it?
- A. Scanners
- B. Data collection forms
- C. Prospective data collection
- D. Retrospective data collection
Answer: D
NEW QUESTION 85
The approach to medical record review involves well-conceived steps, beginning with the development of a data collection tool and ending with:
- A. Execution of the future activities on the finding of this record review
- B. Compilation of collected data element into a register or physical record system
- C. Compilation of collected data element into a registry or electronic database software for review and analysis
- D. Implementation of the analysis of collected data set
Answer: C
NEW QUESTION 86
When quality is measured in terms of structure the focus is on the relatively static characteristics of the individuals who provide care and of the settings where the care is delivered.
These characteristics include ____________ of professionals who provide care and the adequacy of the facility's equipment, and overall organization.
- A. Education
- B. Certification
- C. Training
- D. A, B and C
Answer: D
NEW QUESTION 87
Attribute data are discrete whole numbers and not continuous.
Examples of attribute data plotted as ratio data on u-charts include figures such as:
- A. Total number of medication errors per total number of pneumonia patients
- B. Percentage of patients readmitted to the hospital within 30 days
- C. Percentage of surgical compilations divided by the percentage number of surgeries
- D. Total number of patient falls per patient day
Answer: D
NEW QUESTION 88
Health organizations measure performance to meet multiple internal and external needs and demands. Internal
quality improvement literature identifies some fundamental purposes for conducting performance measurement
such as:
- A. Demonstration and verification of performance improvement activities
- B. Control of evaluation
- C. Assessment of current performance
- D. Both A and B
Answer: D
NEW QUESTION 89
The separate services of Pharmacy and Nursing are having difficulty developing an action plan for medication errors. Pharmacy Services states that Nursing Services causes the majority of the problems related to errors, while Nursing Services states the opposite.
The quality professional's role in resolving this problem is to:
- A. Provide them with directives on how to solve the problem
- B. Refer the problem to the facility wide quality council
- C. Assign the task to an uninvolved manager
- D. Facilitate discussion between the groups to enable them to assume ownership of their portions of the problem
Answer: D
NEW QUESTION 90
Amenities may cover areas as mentioned below EXCEPT:
- A. Good directional signs
- B. Ample and convenient parking
- C. Vast and facilitated food providing area
- D. Comfortable waiting rooms
Answer: C
NEW QUESTION 91
The CAHPS (Consumer Assessment of Healthcare Providers and Systems) program is a multiyear public-private
initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. Healthcare
organizations, public and private purchasers, consumers, and researchers use CAHPS results to:
- A. Access the patients-centeredness of care
- B. Compare and report on performance
- C. All of the above
- D. Improve quality of care
Answer: C
NEW QUESTION 92
Efficiency refers how well resources are used in achieving a given result. Efficiency whenever the resources used to produce a given output are _____________.
- A. Improves, reduced
- B. Increases, increased
- C. Reduces, reduced
- D. It is truly situation dependent
Answer: A
NEW QUESTION 93
Best- practice standards in healthcare continue to evolve in response to new medicines and treatment option. The
following list details a number of concerns in the creation of physician profiles EXCEPT:
- A. Are these the most appropriate measures of quality improvement?
- B. How will findings influence change?
- C. How and when standards will be marked?
- D. What do you want to measure, and why is this important?
Answer: C
NEW QUESTION 94
Which part of a job description should be used in a criteria-based performance evaluation?
- A. Salary grade
- B. Working conditions
- C. Duties and responsibilities
- D. Qualifications
Answer: C
NEW QUESTION 95
The primary purpose of an emergency preparedness program is to:
- A. Provide evaluations of semi-annual evacuation drills
- B. Conduct evaluations of emergency training
- C. Prevent internal disasters that disrupt the facility's ability to provide care and treatment
- D. Manage the consequences of disasters that disrupt the facility's ability to provide care
Answer: D
NEW QUESTION 96
Health plan databases are valuable because they contain detailed information on all care received by health plan
members. These databases are commonly used to identify patients who have not received preventive services such
as:
- A. Colon cancer screening
- B. Immunization
- C. A, B and C
- D. Mammograms
Answer: C
NEW QUESTION 97
......
CPHQ Certification Fundamentals-CPHQ Exam-Practice-Dumps: https://torrentpdf.guidetorrent.com/CPHQ-dumps-questions.html