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MB-901: Microsoft Dynamics 365 Fundamentals (beta) Certification Path

MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam is foundation level Certification. This exam can be taken as a precursor to other Dynamics 365 certifications and training.

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Custom integrations in Dynamics 365
• Integration across Microsoft products
• Integration with third-party apps

Describe Dynamics 365 cloud security

• Authentication
• Data loss protection (DLP)
• SSO
• Data ownership
• Encryption
• Industry standard certifications (GDPR, etc)
• Data center access

Understand the benefits of role based security

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Life Cycle Services (LCS)

• Azure features used by Dynamics 365

• PaaS

• App role-based security

• Leveraging security roles

• Streamlined user experience

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• Power Apps
• Power Automate
• Power BI
• AI Builder

Understand the benefits of the Common Data Model

• Consistency
• Analytics
• Extensibility
• Interoperability

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Built in reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Sales insights
• Virtual agents
• Fraud protection
• Relationship insights
• Customer insights
• Customer service insights

Leverage mixed reality

• Guides
• Layouts
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Pipeline management
• Contact management
• Customer requests and follow up
• Dynamics 365 sales automation
• LinkedIn Sales Navigator

Understand the capabilities of Dynamics 365 Marketing

• Event management
• Landing pages
• Dynamics 365 for marketing
• Lead generation and qualifications
• Customer journey
• Segmentation
• Surveys

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Service resource scheduling
• Resource Scheduling Optimization (RSO)
• Field Service Mobile
• Connected Field Service

Understand the capabilities of Dynamics 365 Customer Service

• Knowledge articles
• Case life cycle
• Account management
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Accounts Payable
• Global attributes
• End to end business processes
• Real time cash flow visibility
• Budgeting
• Project accounting
• Accounts Receivable
• Enterprise asset management
• General Ledger

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Benefits management
• Personnel management
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Supply chain
• Budgeting
• When to use Business Central vs other Dynamics 365 products
• Finance
• Sales and service
• Project management

Understand the capabilities of Dynamics 365 Supply Chain Management

• Modernize operations
• Warehouse management
• Master planning
• Manufacturing
• Product information
• Project accounting
• Procurement and sourcing

Understand the capabilities of Dynamics 365 Retail

• Retail capability
• Point of Sale (POS)
• Channel Management
• Mobile commerce

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Microsoft MB-901 Exam Syllabus Topics:

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901