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BlackBerry 10 Support Specialist Sample Questions:

1. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active user
B) A user
C) Active devices
D) Active user and devices

2. What is expected when the number of license seats is exceeded and the grace period is over?

A) The last activated smartphoneyTablet is de-activated.
B) New activations will be blocked.
C) The smartphone/tabletwill be activated but with a warning.
D) Only limited functionality is enabled.

3. Which of the following is NOT a capability of BlackBerry Link?

A) Backup device data
B) Bluetooth Media Sync
C) Software updates
D) NFC Media Sync

4. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Options, Security. VPN
B) Options. Wi-Fi. VPN
C) Settings. VPN
D) Settings. Network Settings. VPN

5. A user has received a new BlackBerry, but the micro SIM has not arrived. How can this user be assisted to activate the new BlackBerry?

A) VPN Proxy support
B) NFC Activate
C) Wi-Fi activate
D) Activation is not possible

Solutions: