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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office System Installation and Configuration | - Initial system setup and licensing
|
| Topic 2: Maintenance, Troubleshooting, and System Monitoring | - Backup and restore procedures
|
| Topic 3: User, Extension, and Group Management | - Hunt groups and call distribution
|
| Topic 4: Voice Services and Telephony Features | - Basic telephony services
|
Avaya IP Office Configuration and Maintenance Sample Questions:
Question 1
Which VoiceMail Pro element allows the customer to modify a condition in a callflow without using VM Pro Client?
A. Test User Variable Action
B. Set User Variable Action
C. Test User Action
D. Test Condition Action
Question 2
Before attempting to connect an IP Office to a one-X@ Portal server, which settings must you check?
A. Time Profiles
B. Hunt Group Settings
C. Security Settings
D. User Rights
Question 3
An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?
A. PRI24/PR130 or PR1-U Expansion Card
B. PRI-UNI Expansion Card
C. ATM 16 Expansion Module
D. VCM32
Question 4
Which item must be completed for an IP Office user to be counted in CCR as an agent?
A. User must be a member of a hunt group.
B. User must be defined as an agent in one-X Portal.
C. CCR Agent Must be checked on the user's Supervisor tab.
D. force Account Code must be checked on the user's Supervisor tab.
Question 5
Where can additional IP Office Service User logins be setup?
A. the IP Office System Monitor Application
B. the IP Office Manager Security Settings
C. the IP Office Softphone Application
D. the IP Office Manager Network Configuration
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: B |
