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IBM Case Manager V5.1 Sample Questions:

1. How can you invoke an IBM BPM process from IBM Case Manager?

A) Content added to a case can invoke an IBM BPM process.
B) The IBM BPM process can invoke a case in an ICM solution.
C) An ICM case task can invoke an IBM BPM process application or automated process.
D) Case folder creation can invoke an IBM BPM process.

2. What states can a task can be in?

A) Waiting, Ready, Working, Complete, or Failed
B) Waiting, Ready, Working, Complete, Failed, or Archived
C) Waiting, Ready, Working, Complete, Failed, or user defined state
D) Waiting, Ready, In Process, Complete, or Failed

3. What can IBM Content Analytics be used for? (Choose two.)

A) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
B) Get data on the average time to complete business tasks during a specific time interval.
C) Discover unexpected correlations between words and phrases.
D) Research trends in words and phrases that occur frequently across cases.
E) Report on cases and tasks that are currently active.

4. A solution designer creates a custom page in Case Client. Before deploying the solution, he would like to configure the page to meet the following security requirements: 1. Prevent end users from changing the page layout. 2. Prevent end users from changing widget settings for widgets on the page. 3. Allow users to resize the widgets on the page. Which access rights should be configured by the solution designer?

A) Grant Full control ACL permissions to end users on the custom page in the Pages subfolder using FileNet Enterprise Manager.
B) Grant Read and Write access rights to the custom page via the Process Configuration Console.
C) Grant View access rights to the end users via Business Space Manager sharing action on the page.
D) Grant Edit access rights to the end users via Business Space Manager sharing action on the page.

5. To run IBM Mashup Center features in Business Space, you must have which product(s) licensed and installed with single sign-on enabled?

A) Business Space V7.5 and IBM FileNet Workplace XT
B) Business Space V7.5 and IBM Mashup Center V3.0.0.1
C) IBM Mashup Center V3.0.0.1
D) Business Space V7.5

Solutions: